If you have experienced a hate incident you may be feeling scared, angry, in shock, or hurt. It is not your fault, and nobody should have to put up with being abused.
Speaking up can be difficult, but reporting makes a difference and can prevent it from happening again. Anybody can report a hate incident —whether they are the victim, a witness, or someone who has heard about the incident. If you think you or someone you know has experienced a hate incident, there are a variety of reporting and support options available.
Urgent Support
- Is it an emergency? If anyone is in immediate danger or seriously injured, contact the emergency services on 999 (or 112 from a mobile phone).
- If you are in LSBU Halls of Residence and you want help, you can contact any member of Halls Staff or call Security’s emergency number on 020 7815 6666. You can also use the SafeZone app to contact security on campus Download the app.
- Find a safe space. If an incident has just happened, try and find somewhere you feel safe.
Support at LSBU
- Students and staff can tell LSBU about any hate incident via Report and Support platform.
- If you choose to talk to a specialist advisor, they will be able to talk through the options and support available to you.
- For more information on LSBU policy and procedure, please see: Preventing and Responding to Student Harassment And Sexual Misconduct
Formal report
You can choose to make a formal complaint to the University about a student or member of staff . These MyAccount FAQs have more info:
- How do I make a report of a student’s unacceptable behaviour or conduct
- How can I make a complaint? (for students to report a staff member)
External support
A hate crime is any criminal offence that is motivated by hostility and prejudice towards a person’s identity or perceived identity. You can report hate crimes to:
- The police by calling 101 (available 24hrs/day) or visit a police station. You can report crime anonymously through the police website True Vision
- Crimestoppers on 0800 555111 or via their website. You do not have to give your name and what you say is confidential. It is free to call.
Other support
Victim Support offer advice and guidance to victims of crime on their website, plus a helpline number: 08 08 16 89 111. If you live in Southwark, Greenwich or Bexley, call 020 7277 1433
Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties impacted by Hate Incidents. Call their 24 hour helpline on 0800 138 1625, or text them on 07717 989 025
CATCH - The Community Alliance To Combat Hate (CATCH) brings together community organisations and gives advice, support and advocacy to those who have experienced hate incidents in London. All of the community organisations in CATCH are completely independent from the police.
The Monitoring Group -If you're a victim of racist or xenophobic hate crime, they can offer assistance, support and advocacy for you. They also provide support and advice for victims of Faith Hate (see below section for more info on Faith Hate services). Call them on 020 7582 7438, email them at office@tmg-uk.org, or fill out their online referral form.
Galop -If you're from the LGBTQ+ community and live in greater London, Galop offers help and advice, including assistance reporting to the police (anonymously if you prefer). Alternatively, they can put you in contact with your local LGBT police liaison officer or community safety unit. Call them on 020 7704 6767 or 020 7704 2040, or email them at info@qalop.org.uk
TellMAMA offer support, advice, and assistance to those who are victims of Islamophobic (anti-Muslim) Hate Crime or Hate Incidents. Call them on 0800 456 1226, text them on 0115 707 0007, or email them at info@tellmamauk.org
Community Security Trust (CST) provide advice, support and reporting facilities for antisemitic (anti-Jewish) hate crime and hate incidents. Call them on 0800 032 3263, or email them at incidents@cst.org.uk
Inclusion London- If you've experienced disability hate crime, you can access advice and report it via Inclusion London.
For more information: