Who to contact?
If you need advice the Student Wellbeing team is available between 9 am and 5 pm Monday to Friday. Outside of these times, contact the support services below.

Emergency contacts:

Listed below are the main ways to report a hate incident:

Non-emergency
  • Contact the police on 101 (available 24hrs/day)
  • Contact 101 to speak to local Safer Neighbourhood Teams
  • Visit a police station

Online reporting
  • You can report crime anonymously through the police website True Vision
  • There is also a free mobile app ( Self Evident ) by the Mayor’s Office for Policing and Crime (MOPAC) that makes it easy to record, save and share evidence of hate crime
  • The  Metropolitan Police website provides further information on reporting to the police

Third Party Reporting centres
Third party reporting centres are organisations in the community who can assist people to report incidents and help them get support. 

Speak to Victim Support to find out about Third party reporting centres available where you live:
  • Website: www.victimsupport.org.uk
  • Phone: 0808 1689 111 (Supportline) or 020 7277 1433 (Southwark, Greenwich and Bexley team)

Crimestoppers
If you do not want to talk to the police or fill in the reporting forms, you can still report a hate crime by calling Crimestoppers on 0800 555111 or via their website at www.crimestoppers-uk.org . You do not have to give your name and what you say is confidential. It is free to call.


Other useful helplines and websites:
  • Stop Hate UK: provides independent, confidential and accessible reporting and support for victims, witnesses and third parties. Call: 0800 138 1625 - 24 hour helpline, Text: 07717 989 025.
  • Victim Support: is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago. Victim Support is independent of the police, local councils and the criminal justice system. Call: 0808 1689 111 (Supportline) or 020 7277 1433 (Southwark, Greenwich and Bexley team).
  • CATCH: Community Alliance To Combat Hate (CATCH) brings together community organisations from different hate crime strands, and gives advice, support and advocacy to those who have experienced hate incidents in London. All of the community organisations in CATCH are completely independent from the police.
  • The Monitoring Group: if you're a victim of racist or xenophobic hate crime, The Monitoring Group can provide assistance, support and advocacy for you. They also provide support and advice for victims of Faith Hate (see below section for more info on Faith Hate services).Call: 020 7582 7438,  Email:  office@tmg-uk.org
  • Galop: if you're from the lesbian, gay, bisexual and/or trans community and live in greater London, contact the following services for help and advice, including assistance reporting to the police (anonymously if you prefer). Alternatively, they can put you in contact with your local LGBT police liaison officer or community safety unit.Call: 020 7704 6767,  Email:  info@qalop.org.uk,   Helpline: 020 7704 2040 
  • TellMAMA: offers support, advice, and assistance to those who are victims of anti-Muslim Hate Crime or Hate Incidents. Call: 0800 456 1226, E-mail:  info@tellmamauk.org, Text: 0115 707 0007
  • Community Security Trust (CST): provides advice, support and reporting facilities for anti-semitic hate crime and hate incidents. Call: 0800 032 3263, E-mail:  incidents@cst.org.uk 
  • Inclusion London website : offers advice and a reporting tool if you've experienced disability hate crime. 

For more information:
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There are two ways you can tell us what happened

As a staff member or As a student